Managed Service Providers (MSPs) are increasingly being asked to do more for their clients, quicker, and for less margin. So how do you continue to grow your business AND maintain your profitability?

Join Gary Pica, world-renown MSP expert, with experts from IT Glue, RapidFire Tools, ID Agent, and UnitrendsMSP, for a full-day symposium focused on how to increase your revenue streams, drive out costs, and deliver new services. Attend this event and you will learn:

  • How to leverage the expanding cyber threat landscape to create new selling opportunities
  • How to get in the door with new prospects and have them say “yes” to your service proposals
  • Profitable new services that you can use to expand your existing client relationships
  • Tools and best practices for getting work done in less time through automation and better organization

You’ll come away with an intimate understanding of what you need to do to make your MSP a more efficient, profitable security business.

The 360 MSP Profitability Symposium is FREE to Connect IT registrants, but space is limited. Register today!

Cybercrime and ransomware break through the best defenses, even if you have layered security in place. Your layered security service is not complete unless you can take a last stand – protecting data by full, uncorrupted copies of everything your clients depend on that are available fast, avoiding business-crippling downtime. Learn how true BCDR protects clients from cybercrime, makes them impervious to ransomware, and allows them to survive outages and disasters.

Kaseya Certified Administrator - VSA (paid)

Your purchase of the KCA-VSA Track conference ticket includes:

  • 90-day access to the Kaseya Certified Administrator VSA online learning materials and exam in Kaseya University.
  • A full day of comprehensive classroom training, covering the core functionality of the VSA. This foundational bootcamp-style class will prepare learners to configure and administer the VSA, and to take and pass the Kaseya Certified Administrator exam. Topics include agent deployment, software management, policy management, agent procedures, reporting, and more.
  • A one-hour Test Preparation session.
  • The opportunity to take the exam on-site in our testing center and leave the conference with certification in hand. The exam can also be taken online at your convenience within 90 days of the conference. Learners who take advantage of our on-site Testing Center will be granted a free retest, should they need it.
  • Upon passing the exam, certificate and badge icon that can be used in your email signature, social media, website, or promotional materials.
  • The opportunity to take a short re-certification training on an annual basis to keep your certification active.

Unitrends Certified Administrator – Free

Your registration for the UCA 2020 program includes:

  • A full day of comprehensive classroom training with a Unitrends expert, where you will learn:
    • How to go from setup and deployment to performing your first backup.
    • Quickly and easily configure all your backups to meet your RTOs and PROs using SLA policy automation.
    • How to use Recovery Assurance to spin up and test the recoverability of your backup environment at the application level.
    • Best practices for efficient, effective backup and recovery.
  • A one-hour Test Preparation session.
  • The opportunity to take the exam on-site in our testing center and leave the conference with certification in hand. The exam can also be taken online at your convenience within 30 days of the conference.
  • Upon passing the exam, certificate and badge icon that can be used in your email signature, social media, website, or promotional materials.
  • The opportunity to take a short and relevant re-certification training on an annual basis to keep your certification active.

Data protection and continuity in hybrid and multi-cloud environments. This session will examine how appliances, automation, and artificial intelligence are changing data management.

Harness the power of the Kaseya community. This session will do a deep dive in how you can maximize your Kaseya investment using Automation Exchange. Unlock the wisdom thousands of customers to share resources and automate your IT business.

In this technology-free, take-and-use-immediately session, you will:

  • Discover why you need to put the ‘human’ back into your business.
  • Find out why behavior change (business and personal) so rarely sticks (aha moment)
  • Learn the science behind the power of habit creation and embedding, to make lasting change in your business (amaze your friends and colleagues)
  • Discover (at least) 5 habits you can begin to embed from Friday this week, to make real business impact

Office 365 can be managed with PowerShell and perform many advanced tasks. You can also use PowerShell to automate many repetitive activities in Office 365. Learn the how PowerShell can be used to provision sites, create and apply site designs, and site scripts to provision sites configured from a template you control.

Over the course of three hours, we will define the threat landscape and step through a Cybersecurity Framework for SMBs to teach attendees how to identify threats, protect networks and employees, detect and mitigate threats, and recover from disasters. The course will conclude with an explanation of cybersecurity solutions to meet these threats. On completion of the course, attendees will have the opportunity to qualify for Cybersecurity Certification.

High performing MSPs know that tools that work together have a dramatic impact when it comes to enhancing a team’s productivity. The right solution makes it easy to quickly execute tasks at hand while accessing pertinent information with ease. This session will explore how MSPs can leverage the power of an integrated PSA and IT documentation solution to improve performance and grow the business.

This session will examine how to sell compliance services, focusing on the behind-the-scenes aspects of building or bolting a compliance practice into an established MSP service offering.

Discover how VSA can be used in advanced levels of automation and management. Beyond the automation, we will also display how our integrations build the connection from the VSA to other key components of your organization.

Master the power of IT Glue. Learn how to leverage the power of documentation and eliminate wasted time. This technical training course will start IT Glue administrators down the path of certification and master of the IT Glue platform.

This session will provide attendees with an understanding of what to include in a compelling, comprehensive cybersecurity services solution stack, the sales process for cybersecurity services, and how to qualify and sell these services to prospects and clients.

Over the course of three hours, we will define the threat landscape and step through a Cybersecurity Framework for SMBs to teach attendees how to identify threats, protect networks and employees, detect and mitigate threats, and recover from disasters. The course will conclude with an explanation of cybersecurity solutions to meet these threats. On completion of the course, attendees will have the opportunity to qualify for Cybersecurity Certification.

Cocktails / Partner Pavillion

Dinner Event / Presentation of Europe Techies Awards